Oshi Casino Terms & Conditions
These Terms & Conditions govern your access to and use of Oshi Casino, including any games, promotions, account features, and related services made available through the website. By creating an account, placing a wager, or otherwise using the site, you confirm that you have read and understood these Terms & Conditions and agree to be bound by them.
Oshi Casino is intended for entertainment purposes only. Gambling involves risk and outcomes are determined by chance (and, where applicable, player decisions within the rules of a game). You should only gamble with money you can afford to lose and should never treat gambling as a way to make money.
Acceptance of Terms
By accessing or using Oshi Casino, you agree to comply with these Terms & Conditions, as well as any game rules, promotion terms, payment instructions, and other notices displayed on the site from time to time. If you do not agree, you must stop using the website and must not open or continue to use an account.
Where additional terms apply to specific products or offers (for example, bonus terms), those terms form part of your agreement with Oshi Casino and will apply in addition to these Terms & Conditions.
Eligibility
Oshi Casino is intended for users in Australia and is only available to individuals who can lawfully use online gambling services in their location. You are responsible for ensuring that your use of the website is permitted under the laws that apply to you.
You must be at least 18 years old to access Oshi Casino and to create and use an account. We may request evidence of age at any time and may restrict access until eligibility is confirmed.
Account Registration
To use real-money features, you must create an account and provide accurate, complete, and up-to-date information. You agree to keep your contact details current and to correct any errors promptly.
When registering, you must:
- Use your own true identity and personal details.
- Create one account only, unless Oshi Casino explicitly authorises otherwise.
- Keep your login credentials confidential and not share your account with any other person.
You are responsible for all activity conducted through your account, including wagers placed, deposits made, and bonus use, unless you can demonstrate that the activity occurred due to a security issue outside of your reasonable control.
Verification
Oshi Casino may carry out verification checks to confirm your identity, age, and payment details, and to meet operational, fraud prevention, and responsible gambling objectives. These checks may occur at registration, before withdrawals, or at other times as reasonably required.
You agree to provide requested documentation and information promptly. If verification is not completed to our satisfaction, we may restrict certain features (including withdrawals), suspend the account, or close it where appropriate. Any funds may be held until checks are completed, subject to these Terms & Conditions and applicable processes.
Deposits
All deposits must be made using payment methods that belong to you. Oshi Casino may reject deposits or reverse transactions where there is a reasonable concern that a payment method is not authorised, is not in your name, or presents a fraud or chargeback risk.
It is your responsibility to ensure:
- Your payment details are correct and up to date.
- Deposit instructions and any bank or payment provider requirements are followed.
- You understand any fees or currency conversion that may be applied by third parties.
Where a deposit is credited in error, Oshi Casino may correct the balance to reflect the accurate transaction history. Using funds that have been credited in error may result in account restriction.
Withdrawals
Withdrawal availability, processing times, and required steps may vary depending on the payment method, verification status, and internal security checks. Oshi Casino may require that withdrawals are made to the same payment method used for deposits where feasible, or to another method in your name if required for security and fraud prevention.
Before a withdrawal is approved, Oshi Casino may:
- Request identity and payment verification documentation.
- Review play patterns, bonus usage, and transaction history for integrity checks.
- Apply any applicable wagering requirements or promotion conditions.
If chargebacks, reversals, or disputed transactions occur, Oshi Casino may suspend withdrawals and deduct amounts owed from your balance, subject to a reasonable review of the circumstances.
Bonuses
Bonuses, free spins, and promotional offers at Oshi Casino are subject to specific terms that will be presented at the time of the offer. By opting in to a promotion, you agree to comply with those terms, including any wagering requirements, time limits, eligible games, maximum bet restrictions, and withdrawal conditions.
Unless expressly stated otherwise in promotion terms:
- Promotions are intended for individual recreational players and may be limited to one per person, household, IP address, device, or payment method.
- We may refuse, cancel, or withdraw a bonus where misuse is reasonably suspected.
- Bonus funds may not be transferable and may be voided if eligibility conditions are not met.
Where Oshi Casino determines that a bonus has been obtained or used in a manner that is inconsistent with the promotion terms or the spirit of fair play, we may remove the bonus and any associated winnings resulting from the promotional benefit.
Acceptable Use
You agree to use Oshi Casino for personal entertainment and in a lawful manner. You must not interfere with the normal operation of the website or attempt to gain unauthorised access to systems, accounts, or data.
Acceptable use includes:
- Placing wagers for your own account and not on behalf of any third party.
- Using the website in a manner consistent with published game rules and on-screen instructions.
- Maintaining respectful communications with customer support and other users where applicable.
Prohibited Activities
To protect players and the integrity of the games, Oshi Casino prohibits conduct that undermines fair play, security, or compliance processes. Prohibited activities include, without limitation:
- Creating multiple accounts to claim promotions or to avoid restrictions.
- Providing false, misleading, or incomplete registration or verification information.
- Using VPNs, proxies, or other tools to conceal location where this is used to bypass eligibility checks or restrictions.
- Collusion, coordinated play, or any attempt to manipulate outcomes, including in multiplayer or tournament settings where available.
- Using bots, scripts, automation tools, or any software designed to influence gameplay or exploit website functionality.
- Attempting to exploit errors, bugs, or delays in software, game logic, or payment processing.
- Chargeback abuse or disputing legitimate transactions without valid grounds.
Where prohibited activity is reasonably suspected, Oshi Casino may take protective actions, including restricting betting, voiding promotional benefits, suspending the account, or withholding withdrawals pending investigation, consistent with these Terms & Conditions.
Intellectual Property
All website content, including software, design, text, logos, graphics, and game-related materials, is owned by or licensed to Oshi Casino and is protected by intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable right to access and use the website for personal entertainment.
You must not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from any part of the website, except to the extent permitted by applicable law.
Limitation of Liability
Oshi Casino aims to provide a reliable and secure service, but the website and services are provided on an “as available” basis. To the extent permitted by applicable law, Oshi Casino is not liable for losses arising from:
- Interruptions, delays, or downtime due to maintenance, technical faults, or events outside reasonable control.
- Failures in third-party networks, payment providers, telecom services, or device-related issues.
- User errors, including incorrect payment details or accidental wagers.
Nothing in these Terms & Conditions limits any rights you may have under applicable consumer protection laws that cannot be excluded. Where liability cannot be excluded, it is limited to the minimum extent permitted by law.
Account Suspension
Oshi Casino may suspend, restrict, or close an account where reasonably necessary to protect players, manage risk, comply with internal policies, or respond to suspected breach of these Terms & Conditions. This may include situations involving suspected fraud, account security concerns, verification failures, prohibited activity, or responsible gambling interventions.
Where an account is closed, Oshi Casino will handle remaining balances in accordance with these Terms & Conditions, applicable verification and security checks, and any outstanding obligations (such as reversed payments or chargebacks). We may also restrict access to promotions, betting, or withdrawals while reviews are ongoing.
Privacy
Oshi Casino processes personal information in line with its privacy practices and only for purposes such as account administration, verification, security, service improvement, and responsible gambling measures. By using the website, you acknowledge that personal data may be processed to provide the services and to help maintain a safe environment for players.
For more detail on categories of information and handling practices, you should review the Oshi Casino privacy information available on the website.
Responsible Gambling
Oshi Casino promotes responsible gambling and encourages players to use available tools and settings to manage spending and time. You should set limits that suit your circumstances and take breaks when gambling stops being enjoyable.
You acknowledge that:
- Gambling should be treated as entertainment, not as a reliable income source.
- Chasing losses can increase financial and emotional harm.
- You are responsible for managing your play and seeking help if gambling becomes difficult to control.
Oshi Casino may apply responsible gambling controls, including limit options or account restrictions, where appropriate to support safer play.
Amendments
Oshi Casino may update these Terms & Conditions to reflect changes to the website, products, security requirements, operational processes, or user protection measures. Updates will be effective from the time they are published on the website, unless a different effective date is stated.
It is your responsibility to review the latest version of these Terms & Conditions. Continued use of Oshi Casino after an update takes effect constitutes acceptance of the revised Terms & Conditions.
Contact Information
For questions about these Terms & Conditions or your account, you can contact Oshi Casino support at [email protected].
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